Gift cards are non-refundable but do not expire.įaulty items may be returned at any time.
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We offer a refund on any full price items returned to us in perfect condition within 14 days of receipt of order with proof of purchase. We want you to be happy with your products but, when you shop with us but we understand that with online purchasing, you may occasionally want to return items that are not suitable. Some items are dispatched by specialist courier direct from the manufacturers.įor full shipping information please see 6. Please make sure someone is in the accept the delivery or have your parcel delivered to your work address. We offer delivery to the UK, Europe and Rest of World via Royal Mail.Īll parcels for UK addresses are sent recorded delivery and require a signature on delivery. In such a case we will make you aware of this and a full refund will be given, if required (errors and omissions accepted). If a product is advertised at an incorrect price due to a typographical error or a supplier error we reserve the right to refuse or cancel an order whether or not the order has been confirmed. These must match the exact details registered with the card user.Īt Pole Motion all online purchases take place safely and securely using Paypal and no credit card details are stored or saved on the Pole Motion website or revealed to us at any time.Īll prices are shown in pounds sterling and are inclusive of VAT. All card payments are authorised at the point of ordering which will require the cardholders full details including name, address and telephone number. You can pay for your order by using the following Visa, MasterCard, Delta/Connect or Maestro and PayPal. When this happens we try our best to offer alternatives or let you know when they will be back in.
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We update our site regularly and try to ensure availability of all items shown on our site, but sometimes things sell more quickly than we expect. We will contact you by e-mail or telephone regarding any delivery delays or payment issues. All online orders are confirmed by email. By submitting your order you are offering to buy goods and allowing us to use your personal details for the purpose of supplying you those goods. Our registered office is: 60 Maltings Place, London SW6 2BXīrowse our on-line shop, and add any items that you wish to buy to the ‘Basket’. Pole Motion is a trading name of Get in Motion Ltd. The placement of an order online indicates your acceptance of these terms and conditions. By entering this site you agree to abide by the terms and conditions of use thereof.